Qualifications:

Bachelor of Economics

Diploma of Applied Science

Boards:

IOOF Foundation

Susan Heron

principal

Background

Susan has an extensive senior management background, particularly at the CEO level with proven turnaround and growth results experience; extensive management experience and corporate leadership across diverse industry sectors including services, outsourcing, medical, shipping, finance, training and higher education.

Susan has a strong track record in leadership, strategy, business planning, financial performance, business development and team building derived through national and international experience establishing strong stakeholder focus (the customer and more) at the core of the business.

Through her various Board positions, Susan has a strong knowledge of corporate governance, Directors' duties, boardroom practices, liaison with Government, interaction with volunteers and members, and identification and management of business risks.

Key Expertise:

•  Organisational strategy and innovation

• Digital strategy

• Transformational change

Industry Focus:

• Services

• Technology

• Financial & Insurance Services

• Outsourcing

• Health