DIGITALLY ENABLED BUSINESS STRATEGIES

Business strategies must be set for success in a technology ecosystem that is ever more complex and powerful. Strategy and technology must align to achieve the organisation’s purpose. The fundamentals of a successful business must be enabled by an appropriate combination of technologies and other capabilities.

From a technology perspective, organisations have many options to build on their current base:

• Mobility, open platforms, interoperability and integration with existing architecture.

• Autonomous vehicles; robotics; AI; virtual reality and IoT are established in some niches. Now they are expanding into general use.

• Machine learning, deep learning, neural networks and cognitive computing are maturing. Organisations apply technology more smartly and with ever-growing impact.

• And the next generation of disruptors is waiting in the wings. 3D printing. Blockchain. Quantum computing.

New and better use of existing applications can and must:

• Improve productivity

• Reduce costs

• Increase revenue

• Create strategic advantages

This creates a firm foundation for business survival and growth.

The focus must be your customers, present and future.

• How do digital technologies help you deliver innovative products, services and customer experiences?

• Can you use rich data you are collecting to gain insights and create new opportunities?

WHAT WE DELIVER

• Analysis of gaps in organisational digital capability for achieving current strategic objectives

• Current state digital technology maturity assessment

• Assessment of primary opportunities for digital advancement:

  • Conservative trajectory (keeping up with minimum standards to be competitive).

  • Progression trajectory (meaningful improvement on delivery of current business model).

  • Transformational trajectory (leverage of contemporary technologies to adapt current business model or develop new business models)

• Current technology risk assessment and mitigation report

• Business case development for technology enhancements

ORGANISATIONAL READINESS ASSESSMENT

To achieve real value, organisations must understand the scope and scale of change required. That’s where digital readiness assessment comes in.

• How does the current organisation enable or impede planned solutions?

• What about service delivery models?

• How should the organisational be structured?

• Does the governance framework have gaps?

• Is the workforce armed with relevant skills and capabilities for the upcoming changes?

• How willing is the workforce to adopt and champion change?

Digital transformation will be more disruptive than any systems improvements of recent decades. Planning for change adoption is vital.

Current capabilities are unlikely to match the requirements for a digital future.  Options vary depending on appetite, level of investment, and current digital maturity.

WHAT WE DELIVER

• Current state assessment of current platforms and how they can be leveraged better or differently to enhance business value from existing investments

• Current state assessment of digital readiness against business objectives

• Digital opportunity exploration

• Organisation readiness gap analysis for technology and digital transformation programs

INNOVATIVE BUSINESS AND DELIVERY MODELS

Transformation changes everything. Operating models. Workflows. Supply chains. Service delivery processes.  Workforce roles, responsibilities and hierarchies.

We work with business leaders to identify the operational changes required to leverage digital technologies and produce fundamentally different business outcomes.

We use our expertise and experience to support you to change the game. So you and your team develop a next-generation operating model. 

We help companies and public sector organisations to translate what they do in a digital Business Operating Model which has:

• Vision

• Value propositions

• Strategy

• Product and service delivery structure

• Organisational design and business process architecture

WHAT WE DELIVER

• Facilitation of the Digital Business Operating Model planning process.

• Development of alternative digital operating models.

• Redesign of core processes to support business model changes.

• Design of the workforce structure including roles and reporting relationships.

GOVERNANCE FOR digital business

Digital consumers have high expectations:

• ‘Always on’ availability

• Perfect reliability

• Security and privacy

Businesses are more dependent on external partners for digital solutions and services. Less control. More risk. And more severe consequences.

Existing risk management frameworks may not be adequate. Only the best address all of:

• Robust internal governance

• Relationships with external partners, providers and suppliers

• Cyber security and data privacy

• National and international regulatory requirements

• Data encryption and international data transfer

Directors and Executives need to make significant changes at a time when there’s never been more scrutiny from customers, shareholder and regulators.  Traditional governance may not meet current requirements, but digital technologies readily enable cost effective monitoring, transparency and accountability.

WHAT WE DELIVER

• Review of governance for response to threats.

• Business controls and dependencies in the application ecosystem.

• Status of technology and digital transformation programs.

• Key technology weaknesses relative to enterprise risks.